FAQ

Find the most frequently asked questions below.

Q. WHAT CAN I EXPECT FROM LAZOU HAIR MASK?
A. It may take a few uses to fully see the benefits of the mask –
it works within the deepest layers of hair to really repair each individual strand from within, but we can’t wait for you to see the change in your hair.

Q. IS LAZOU HAIR NUTRITION MASK SUITABLE FOR CURLY HAIR?
A. Yes, the mask has been formulated for all hair
types.

Q. WHY DO YOU RECOMMEND USING SHAMPOO BEFORE AND
CONDITIONER AFTER USING LAZOU HAIR NUTRITION MASK?

A. Shampoo works to open the hair cuticles and lift
away dirt and product build-up, so when the mask is used it will absorb more deeply into the hair to help repair and nourish from within. Finishing with conditioner helps to lock in moisture and seal the cuticles for nourished, shiny hair.

Q. WHAT DOES LAZOU HAIR NUTRITION MASK SMELL LIKE?
A. Nicky and her team have created a signature fragrance called Bloom – and we know you’re going to love it.

Q. THE LAZOU HAIR NUTRITION MASK DIDN’T WORK FOR ME
A. It’s important to remember that it might take a while for some hair types to get used to using our mask, so we ask that you be patient. Following Nicky’s instructions will help, but the mask takes time to work and for you to see results because it’s working deep within the hair,
preventing breakage and making it stronger. If you’re having issues or have any questions, please contact us on hello@lazou.co.uk
and we will do our best to help you to ensure you get the most out of the mask.

Q. WHY IS HYDROLYZED WHEAT PROTEIN GOOD FOR HAIR?
A. This was one of Nickys chosen ingredient after years of using hair masks. This ingredient can penetrate into the hair fibre and help to repair and strengthen from within.

Q. WHY IS ARGAN AND SHEA NUT OIL GOOD FOR HAIR?
A. They are natural emollients, high in vitamin E and essential fatty acids which help to moisturise hair fibres to improve flexibility and reduce breakage

Q. WHAT IS PRO VITAMIN B5 PANTHENOL GOOD FOR AND WHY?
A. This is an essential ingredient for healthy hair, it helps to moisturise and strengthen the hair fibres.

Q. WILL LAZOU HAIR NUTRITION MASK HELP WITH HAIR GROWTH AND IMPROVE THICKNESS?
A.
It will help to strengthen, condition, and add shine to hair while also preventing further breakage. With continued use, hair will look and feel healthier, therefore it’ll be less prone to damage and breakage, and as a
result that may make your hair look and feel fuller.

Q. MY LAZOU HAIR NUTRITION MASK HAS EXPIRED, CAN I STILL USE IT?
A.
We don't recommend using an expired product because you may not get its true or real benefits.


Q. CAN I USE THE LAZOU HAIR NUTRITION MASK ON DRY HAIR?
A. While the mask can be used on dry hair, we advise using it on wet hair to get the full benefits and the best results – and that’s the way Nicky uses it, too. Shampooed hair is clean and the cuticles are open, therefore the mask will absorb more deeply into the strands to heal from within, making it stronger, softer and healthier.

Q. CAN I GET THE SAME BENEFITS IF I APPLY THE MASK ON DRY HAIR BEFORE WASH?
A. Using the mask on dry hair will still make your hair feel nice but you won’t get the full benefits as using it on wet and shampooed hair.


Q. WILL LAZOU HAIR NUTRITION MASK WEIGH
HAIR DOWN?
A.
No, Lazou Hair Nutrition Mask has a lightweight, cream-gel
texture that’s designed to absorb quickly into the hair shaft rather than sitting on the surface. It penetrates deeper than most masks, working quickly to provide optimum results. It doesn’t contain heavy, hard-to-rinse emollients or waxes either, which mean it will never weigh hair down or make it feel
greasy.

Q. HOW OFTEN SHOULD LAZOU HAIR NUTRITION MASK Mask BE USED?
A.
For best results, use the mask once a week.

 
Q. IS LAZOU HAIR NUTRITION MASK SUITABLE FOR COLOURED HAIR?
A.
The mask has been formulated for use on all hair types. It
doesn’t contain any ingredients that will impact or fade the colour of your hair.

 

Q. IS LAZOU HAIR NUTRITION MASK GOOD FOR
THE SCALP?
A.
The mask has been formulated to improve the condition of hair,
so we don’t recommend using it on the scalp. Instead, focus on the mid-lengths and ends of hair.

 

Q. IS LAZOU HAIR NUTRITION MASK CRUELTY FREE AND SUITABLE FOR VEGANS?
A.
The mask isn’t tested on animals and does not contain any
animal-derived ingredients or materials.

Q. HOW WAS LAZOU FOUNDED?
A. Please read more about our story on the about page.

Q. WHERE CAN I BUY LAZOU?
A. Lazou products can be purchased here on our
website. Please see our International Shipping FAQ to check that we ship to your country.

Q. DO YOU OFFER ANY DISCOUNTS OR PROMOTIONS?
A. Any discounts or promotions will be announced via our social channels and newsletter so make sure you follow and subscribe in
order to stay up to date and receive exclusive deals.

Q. WHAT FABRIC IS THE SCRUNCHIE?
A. The scrunchie is made of micro fibre towel. This helps to absorb excess water.

Q. CAN I USE THE SCRUNCHIE ON DRY HAIR?
A. The scrunchie is great to use on dry hair before bed and at the gym as it prevents kinks due to all the fabric.
It is light and comfortable on the hair and protects it from pulls and breakage.

Q. CAN I WEAR THE SCRUNCHIE IN PUBLIC?
A. Well it’s very bright and fun and it is intended to be used during your time for your self care. It is pink because of self care and Nicky wanted it bright and pink so that you can remember to be gentle to your hair and to love and protect your hair.

Q. WHY DOES IT PREVENT KINKS WHEN USED ON DRY HAIR?
A. It is made with extra fabric to protect the hair, it is soft and gentle on the hair and may prevent kinks.

Q. WHY IS THE SCRUNCHIE GREAT TO USE WITH LAZOU MASK?
A. The microfibre scrunchie is created to use along side Lazou mask. When hair is wet it is very sensitive and when pulled back it can snap if not careful. This scrunchie helps to hold your hair away from your face with no or minimal damage and absorbs any excess water. It’s Like a towel scrunchie.

Q. WILL THERE BE MORE COLOURS AS I'M NOT A PINK PERSON?
A. Yes we have so many to follow for daytime use.

Q. HOW BIG IS THE SCRUNCHIE?
A. Is it a whole 9 inch diameter of goodness. Like a pillow, also great for use on aeroplanes.

Q. WHAT IS LAZOU PACKAGING MADE FROM?

A. We are committed to reducing our impact on the environment and are continuously looking for ways to improve what we do. That’s why the jar is made with PET, a material that’s widely recycled.

Q. WHERE ARE YOUR PRODUCTS MANUFACTURED?
A. All of our products are made right here in the
United Kingdom.